Support | Skill Harbor

Report an Issue

Signed in? Send a report right here. We capture your account email and the page you came from so you do not have to.

Need help, found a bug, or have a question? Email us at feedback@skillharbor.net. We respond within two business days.

For privacy, data export, or account deletion requests, email feedback@skillharbor.net with the subject “Data Request.”

Is my data private?: Yes. Your vault is yours. We do not sell, rent, or share your career data. See the Privacy Policy for details on storage and third-party services.
How do I export or delete my data?: Email feedback@skillharbor.net with the subject “Data Request.” Account deletion cascades permanently across your vault and cannot be reversed.
Why did my AI import miss or mis-label something?: AI import is a starting point, not a final answer. Every imported item lands in a review state so you can edit, confirm, or discard before it becomes part of your verified record.
Can I use Skill Harbor on mobile?: Yes. The platform is responsive across phone, tablet, and desktop. For heavy data entry we still recommend desktop.
What happens if the service is down?: Check our status page for live health. Planned maintenance windows are posted there in advance.
I found a bug. What should I include?: Your account email, what you were trying to do, what happened instead, any error messages, and a screenshot if you can grab one.